Shipping policy
How and when your HydroSure order reaches you.
Placeholder draft, pending counsel review. This page is a working template. Counsel has not reviewed it and VitaNouvelle has not finalized it, so do not treat it as final legal text. The effective date is still to be set.
Processing
We usually prepare orders and hand them to the carrier within a couple of business days. You will get a confirmation email when your order ships.
Rates and delivery
Checkout shows the shipping options and costs for your location.
Tracking
When your order ships, we email you a tracking link so you can follow it to your door.
International
Where we offer international shipping, checkout shows it along with any duties or taxes. The recipient is responsible for any import fees.
Delivery issues
If a package is delayed, lost or damaged, email support@gohydrosure.com and we will help resolve it.